Business Writing: The Basics

Learning Path: Workplace Skills Builder

Duration: 2 Day(s).

Course Overview

We can all recognize quality writing:  the novel we can’t stop reading; the poem we committed to memory, or the inspiring speech we still remember. When writing in the business world, language needs to be concrete. The viewpoint needs to be clear, and all ideas must be expressed well. It is hard to produce good writing, even for accomplished writers! Still, with enough practice, you can develop confidence with your own writing. That is the purpose of this course.

Endorsed by

Learning Objectives

  • Understand the importance of strong written communication
  • Understand how to make your writing clear, concise, correct, and complete through good proofreading
  • Use good writing and communications skills every day
  • Know and use the expected format for business writings like memos, letters and emails

Target Audience 
Administrative and executive assistants or any workplace professional who needs to improve basic writing skills 

Course Calendar

Nothing Yet !

Course Outline

Unit One: Do I Have to Write?
Unit Two: The 4 Critical Cs of Writing
Be Clear
Be Concise
Be Complete
Be Correct
Unit Three: Making Words Agree
Subject, Verbs, and Modifiers, Oh My
Unit Four: Understanding Active and Passive Voice
Unit Five: Working with Sentences and Paragraphs
Unit Six: Writing for Readability
Calculating the Readability Index
Using the Gunning Fog Index
Unit Seven: Be Courteous to Your Readers
Courtesy Counts
What Style Suits You?
Unit Eight: Get the Wording Right
Can I Break the Rules?
Use Inclusive Language
Unit Nine: Sentence Construction Can Get Tricky
Unit Ten: Punctuation Pointers
Unit Eleven: Writing Business Letters
Collecting Your Thoughts – 6 Steps
Parts of a Business Letter
Types of Letters
Taking a Closer Look
Unit Twelve: Writing Effective Emails
Email Basics
Managing Email
Unit Thirteen: Spelling and Proofreading
Unit Fourteen: Writing Effective Memos
Unit Fifteen: Workshop Review and Recap

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