Talent Development for Non-HR Professionals

Learning Path: Management Pro

Duration: 3 Day(s).

Course Overview

Many human resources responsibilities fall on the shoulders of managers and supervisors in all areas of an organization, not just in HR. They help develop job descriptions, participate in the interview process, and manage employee performance. They are responsible for handling disciplinary issues and resolving team conflicts, as well. Some managers may take part in job forecasting and analysis as a strategic step to manage for growth.
In this three-day course, managers will learn about these human resource concepts. We will work through the hiring process, from conducting a skills inventory to interviewing. We will talk about the role of employee orientation and performance management. Finally, we will discuss other common issues that arise during the employment experience. These include managing diversity, compensation, and discipline.

Endorsed by

Learning Objectives

  • Discuss current topics in human resource management
  • Identify skills profiles and core competencies
  • Develop job specifications
  • Apply good practices for recruiting, selecting, and hiring the best candidates
  • Get new employees off to a good start
  • Work with compensation and benefit programs
  • Manage employee relationships
  • Conduct cooperative performance reviews

Target Audience 
Managers not in the HR department.

Course Calendar

Nothing Yet !

Course Outline

Unit One: Understanding the Basics of Human Resources
What Is Human Resources?
Case Study: Expansion Staffing
Unit Two: Job Forecasting and Analysis
Performing a Skills Inventory
Using Forecasting Techniques
Understanding Job Analysis
Performing a Job Analysis
Unit Three: Working with Job Requirements
Identifying Job Competencies
Preparing Job Profiles and Descriptions
Unit Four: Do You Need to Hire?
Evaluate All Options
Know the Cost of Employee Turnover
Unit Five: Finding Qualified Candidates
Advertising Open Positions
Screening and Evaluating Resumes
Developing a Resume Screening Guide
Unit Six: Interviewing Job Candidates
Preparing for the Interview
Conducting the Interview
Using the Objective Interview
Basics of Behavioral Interviewing
Asking Questions with Purpose
Using the Critical Incident Technique
Following Up the Interview
Unit Seven: Follow the Leader
Unit Eight: Employee Orientation and Onboarding
Why Have Orientation?
Problems to Avoid
Planning the Orientation Program
Unit Nine: Planning Employee Training
Working the Training Cycle
Internal vs. External Training
Unit Ten: Working with External Providers
Unit Eleven: Managing Performance Reviews
Challenges with Performance Reviews
A Performance Management Checklist
Examining Performance Reviews
Unit Twelve: Managing Attendance
Understanding the Cost of Absenteeism
Handling Attendance Issues
Unit Thirteen: Managing a Diverse Workforce
Unit Fourteen: Understanding Privacy Issues
Unit Fifteen: Working with Compensation and Benefit Programs
Creating a Motivating Climate
The Role of Compensation and Benefits
Unit Sixteen: Managing Disciplinary Issues
Terminating Employees
Conducting Exit Interviews

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