Managing Workforce Performance

Learning Path: Management Pro

Duration: 1 Day(s).

Course Overview

One of the primary responsibilities a manager has is to create an environment that inspires employees to be their very best. It is a challenging role. How do you manage employee performance to reach the business outcomes you seek? How do you encourage your team to go beyond average performance and strive for greater achievements? During this one-day workshop, we'll give you the tools and techniques to achieve these goals.

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Learning Objectives

  • Approaches to help employees set and achieve goals.
  • A three-phase model they can use to prepare employees for peak performance, trigger their inner motivation, and evaluate their skills.
  • A variety of motivational techniques.
  • Coaching methods and skills.

Target Audience 
Managers and supervisors

Course Calendar

Nothing Yet !

Course Outline

Unit One: Introducing the Shared Management Model
Defining the Three Phases of Shared Management
Unit Two: Setting Achievable Goals
Create Goals with SPIRIT
Unit Three: Phase I – Preparing Employees for the Job
Choose the Right Person for the Job
Set Performance Standards
Provide Effective Training
Coach for Performance
Unit Four: Phase 2 – Activating Productive Work
Unit Five: Phase 3 – Ongoing Evaluation
Giving Effective Performance Feedback
Six Elements of Effective Feedback
Accepting Feedback with Poise
Unit Six: Phase 3 - Formal Performance Evaluations
Case Study: What Upset Jaber?
Understanding Performance Reviews

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