Hiring the Best People

Learning Path: Management Pro

Duration: 2 Day(s).

Course Overview

The interview process seems straightforward. You schedule appointments to meet with potential candidates. Then you select the best person for the open position. But how can you be certain you are selecting the right candidate? How do you separate the adequate from the exceptional, when they have similar work experience and strengths? This workshop provides the tools and skills necessary to hire the best candidates who have the best opportunity to succeed in their new career with your organization.

Endorsed by

Learning Objectives

  • Quantify the costs of hiring mistakes
  • Develop an interviewing process that is fair and consistent
  • Compose effective employments for multiple markets
  • Develop position profiles and job analyses
  • Use achievement-oriented, behavioral, situational, holistic, and traditional interview questions
  • Improve recruiting skills
  • Manage difficult candidates
  • Interview references adequately
  • Know employment and human rights laws that apply to hiring

Target Audience 
HR employees and managers involved in recruitment processes.

Course Calendar

Nothing Yet !

Course Outline

Unit One: Understanding Employee Recruitment and Selection
The Historical Context
Six Stages of Recruitment and Selection
Understand the Cost of Employee Turnover
Unit Two: Determining the Skills You Need
Conduct a Job Analysis
Prepare Position Profiles
Identify Job Competencies
Unit Three: Finding Qualified Candidates
Where to Look?
Advertising Guidelines
Unit Four: Screening Candidates for Interviews
The Resume Screening Process
The Role of Performance Assessments
The Role of Recruiters
Unit Five: Be Aware of Four Interviewing Traps
Unit Six: Communication Skills You Need for Interviewing
Understanding Body Language
Asking Questions with Purpose
Probing Techniques
Unit Seven: A Case Study
Unit Eight: Interviewing Techniques and Questions
Behavioral Interviewing
Achievement-Oriented and Holistic Questions
Using the Critical Incident Technique
Unit Nine: Listening for Answers
Unit Ten: Handling Difficult Applicant Interviews
Unit Eleven: Preparing, Conducting, and Assessing the Interview
Other Tips and Techniques
Avoiding Discriminatory Questions
Assessing Interviewee Responses
Unit Twelve: Checking References
Unit Thirteen: Applying Your New Skills

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