Building High Performance Teams

Learning Path: Management Pro

Duration: 3 Day(s).

Course Overview

Teams are the cornerstone of successful organizations, regardless the type of service they give or the goals they set for quality, cost, speed, value, efficiency, or performance. With teams at the core of your organization’s strategy, your success hinges on team-building and how members of that team cooperate and interact with each other.
Your success as a manager is heavily influenced by how well your team operates and what kind of results they achieve. You count on your team’s ability to solve problems, resolve conflict, and stay highly engaged in their work. This workshop is for managers who want to develop their team leadership skills, unleash the individual talents of each team member, and build a high-performance team.

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Learning Objectives

  • Identify different types of teams.
  • Recognize and unleash the twelve characteristics of high performing teams.
  • Explore your team player style and how it impacts group dynamics.
  • Build rapport and establish trust within your team.
  • Recognize the dynamics that move a team from involvement to empowerment and foster this dynamic within your team.
  • Use proven strategies to resolve team conflict and common problems.
  • Understand how action planning and analysis tools can help your team perform better.

Target Audience

Course Calendar

Nothing Yet !

Course Outline

Unit One: Setting the Foundation for High-Performing Teams
Business Trends
Identifying Types of Teams
Recognizing Team Norms
Unit Two: Team Building with TORI
Unit Three: Four Core Activities
Unit Four: The Five Stages of Team Development
Unit Five: Twelve Characteristics of Great Teams
The First Four
Unit Six: Civil Disagreements and Consensus
What Is Civil Disagreement
The Perfect Menu
Unit Seven: Basic Principles of Open Communication
Unit Eight: Defining Clear Roles and Assignments
The Eighth Characteristic of High-Performing Teams
Unit Nine: Applying the Shared Leadership Model
Unit Ten: Identifying Team Player Types
Assess Your Style
What Type Are You?
Unit Eleven: Building Trusting Relationships
Unit Twelve: Creative Team Thinking
Defining Lateral and Vertical Thinking
Creative Thinking Methods
Brainstorming and Brainwriting
DeBono’s Six Thinking Hats
Unit Thirteen: Four Factors That Shape Team Performance
Unit Fourteen: Team Problem Solving
Three-Stage Problem Solving Model
Getting Creative
Stage 1 – Problem Identification
Stage 2 – Decision-Making
Stage 3 – Planning and Implementing Solutions
Unit Fifteen: Strategies for Team Leaders
Handling Common Situations
Unit Sixteen: Resolving Team Conflict
Conflict Is Normal. Deal with It.
Resolving Internal Conflict
Unit Seventeen: Using the SWOT Analysis
Unit Eighteen: Developing Team Action Plans
Sample Action Planning Chart

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