Learning Path: Job Skills Pro
Duration: 2 Day(s).
Course Overview
It is important to be proud of the work we accomplish and enjoy our jobs. One of the most critical components of a giving us a positive outlook about our job is the relationships we have with our coworkers. While we don’t have to like the people we work with, or report to, we should be able to interact positively with them at the very minimum.
Our work should not be an everyday struggle, and conflicts with coworkers should not take over the office environment. The biggest influence on our job satisfaction is our relationship with others. Over the next two days, we will work on those skills and abilities that will encourage the highest quality work from you and those who work alongside you.
Endorsed by
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Learning Objectives
- Appreciate the significance of a professional presence on the job.
- Know how to manage yourself to become more efficient and effective.
- Use effective communications skills, including listening, asking questions, writing, and being more assertive.
- Be more skillful in recognizing and managing conflict in the office and dealing with difficult people.
Target Audience
Administrative Assistants and co-ordinators
Format
Instructor-led