Building Relationships: The First Step in Sales

Learning Path: Sales Pro

Duration: 1 Day(s).

Course Overview

Creating relationships with others is an important aspect of sales. In this course, you are going to discover that the business of business is making friends, and the business of all sales professionals is making friends and building relationships. Strategic friendships will make or break any business, no matter how big and no matter what kind of market.

Endorsed by

Learning Objectives

  •  ​Understand the positives of networking
  • Comprehend how connections can build a business
  • Improve your social connections with various communicating tactics
  • Define the crucial parts of an excellent business connection and utilizing them
  • Understanding and using essential communicative traits

Target Audience
People working in sales or seeking to build relationships for business development.

Course Calendar

Nothing Yet !

Course Outline

Unit One: Customer Relationships Start with You
Customer-focused Selling
Learning to Balance Effort and Results
Uncovering High-Impact Activities
Unit Two: The Art of Winning Friends and Influencing Others
Seven Influences at Work
Finding Common Ground
Being Self-Aware
Using the Principles of Dale Carnegie
Unit Three: Critical Communication Skills
Active Listening
Asking Questions with Purpose
Understanding Nonverbal Communication
Unit Four: Socializing with Confidence
The Professional Handshake
Making Small Talk
Unit Five: Networking Basics
Organize Your Network
A Case Study in Relationship Building

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