Performance Metrics: Using the Balanced Scorecard

Learning path: Talent Development Pro

Duration: 1 Day(s).

Course Overview

Over the past several decades, organizations have recognized that profit cannot be the only measure of success. Assets like a company's reputation, their employee's knowledge base, and intellectual property can make up a huge part of a company's value.
Traditional measurement tools do not consider these assets. The balanced scorecard emerged to address this gap and help include these assets in a broader definition of success. This tool and its related parts help organizations identify, document, plan, and execute a balanced business strategy. It also helps organizations evaluate and revise their strategic direction.
In this one-day course, you will learn the basics of the balanced scorecard and then determine if this tool is a good fit for your organization.

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Learning Objectives

  • Define a balanced scorecard and identify the benefits
  • Understand common pitfalls and know how to avoid them
  • Assess the fit of a balanced scorecard in your organization
  • Describe the elements of a balanced scorecard process
  • Know the differences between strategy maps, tactical action plans, and balanced scorecards
  • Create a vision statement for the balanced scorecard
  • Understand how corporate values, mission statements, and vision statements tie into the balanced scorecard
  • Identify the parts of a balanced scorecard plan
  • Understand the processes you need to support a balanced scorecard strategy
  • Identify the players in different types of balanced scorecard teams

Target Audience
Business and HR managers and executives



Course Calendar

Nothing Yet !

Course Outline

Unit One: Understanding the Balanced Scorecard
What Is the Balanced Scorecard?
Why Do You Need a Balanced Scorecard?
Unit Two: Evaluating the Balanced Scorecard Process
Look at the Big Picture
Sample Strategy Map
Sample Balanced Scorecard
Sample Tactical Action Plan
Unit Three: Creating a Project Vision Statement
Why Are We Doing This?
Making a Project Vision Statement
Unit Four: The Building Blocks for Your Balanced Scorecard
Uniting Core Values, Mission, and Vision
Unit Five: Developing Supportive Plans and Processes
Building the Project Plans
A Checklist of Processes
Unit Six: Building Balanced Scorecard Teams

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