Job Skills Pro


Master the skills you need to excel in your career of choice and be ready to work on your very first day. On this path, you’ll learn the details about what it takes to do the job. If you are considering one of these careers, learn more what it takes to succeed. Decide if it’s the right fit for you. Then, immerse yourself in the programs you need to bring your career to life.

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Managing the Customer Service Team

To achieve business success, it is important to promote and shape organizational values in the field of customer service.

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Customer Service Fundamentals

As most companies commit to fantastic customer service, some deliver better than others. This two-day seminar is based on the six critical elements of customer service.

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Customer Service for Call Center Agents

Whether we choose to embrace them or cannot stand being interrupted by their calls, call centers are a business element that is here to stay.

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Managing Conferences and Events

Creating memorable conference experiences is as much fun for event planners as it will be for your attendees, sponsors, and speakers.

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